Returns & Exchanges
We strive to ensure complete satisfaction with every purchase; however, if you are not entirely pleased, we offer a streamlined return process within 30 days of delivery. All eligible items must be returned in their original, unused condition with all tags and packaging intact.
Return Process
- 1.Initiate Your Request
Log into your account portal and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring the RMA number is clearly marked on the outside of the box to prevent processing delays.
- 3.Ship the Item
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves the returned goods, your refund will be issued to your original American Express payment method within 5-7 business days.